Privacy Policy

Last updated: May 2025

Information We Collect

Our Instagram DM agent processes messages you send to our business account to provide automated customer support. We collect:

• Your Instagram user ID (for replying to your messages)
• Message content (for understanding your inquiry)

How We Use Information

We use your messages solely to provide automated responses about costume availability, pricing, and shipping. We do not store message content beyond the processing session.

Data Sharing

We do not sell or share your personal information with third parties. Messages are processed using Google Gemini AI for intent classification only.

Contact

For questions about this policy, DM us on Instagram @shia.cosrent